Banfield Pet Hospital at 2601 South Interstate 35 e100 in Round Rock, Texas

Customer Reviews about Banfield Pet Hospital

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  Called to refill prescription, was told they don't refill orders over the phone to come in and place order and they would fill at that time. Walked in and ordered refill, paid for refill then had to wait well over 15 minutes. I was the only customer sitting in waiting area. Finally asked staff if you don't take phone refills and I'm the only one here getting a refill what is taking so long. Same girl that checked me out looked surprised to see me. (Sitting right in front of counter for 15 minutes) said she would go see. After another 5 minutes she emerges from the back with my order. If you don't take phone orders than why would it take so long? Really bad customer service.
  October 23, 2017

  by Bill Tillotson
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  I really enjoy talking my dog to this bandfeild! We love Di and Rachel at the frount desk! They are always super helpful with getting us an appointment with Dr Bowen or Dr Metcaf! Both of thoughts vets are amazing and really seem to care about my concerns and my pets. I am on the plan where I get free vet visits and discounts on prescriptions, which helps a great deal. I recommend this place to a lot of people! Keep up the great work y'all!
  August 08, 2017

  by Ali Davis
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  Please dont take your beloved pet here. My daughter took her chihuahua there for a teeth cleaning and the next morning she found her dead. She was only 6 yrs and in perfect health.
  January 20, 2017

  by angie gage

Opening hours Closed now

Tomorrow: 09:00 am — 05:00 pm

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About Banfield Pet Hospital in Round Rock