Pronto Insurance at 1700 East Palm Valley Boulevard in Round Rock, Texas

Customer Reviews about Pronto Insurance

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  Literally the worst company I have ever worked with, and their business model is criminal. They quoted me a price of about 250.00 down and 200 a month. This was lower than what I had been recieving, so I took it. Six days later I recieved a letter that they were cancelling my insurance for to old surcharges and to call customer service for a pro-rated refund. So first problem was they couldn't see this when they ran my driver's license that I couldn't be covered, so I received a surprise letter of cancellation. The big problem was when I called to get my refund, they said because it took THEIR underwriters longer than seven days, that they couldn't refund ANYTHING back. So they LITERALLY STOLE MY MONEY! I already complained to BBB. Steer clear of this horrible company. They are seriously illegal, not to mention they have horrible customer service. I'd give them negative ten stars.
  September 04, 2017

  by J. C.

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About Pronto Insurance in Round Rock